Privacy Policy

Last Updated: July 20, 2026

This Privacy Policy explains how Filament Edge collects, uses, and shares personal information when you visit, communicate with, or purchase from our store.

Information We Collect

We may collect information including:

Name
Billing and shipping address
Email address
Phone number
Order and transaction information
Product and support inquiries
Device, browser, and usage information
Cookie and analytics information

Payment information is processed through Shopify and authorized payment providers.

How We Use Information

We may use personal information to:

Process and deliver orders
Provide order and customer support
Manage returns and refunds
Communicate about transactions
Prevent fraud and protect the store
Improve our products, website, and services
Send marketing communications when permitted

How Information Is Shared

Information may be shared with service providers that help us operate the store, including:

Shopify
Payment processors
Shipping and fulfillment providers
Analytics providers
Customer-support and marketing providers

We may also disclose information when required by law or to protect our legal rights.

Cookies and Analytics

Our store may use cookies and similar technologies to operate essential features, remember preferences, measure site activity, and support marketing where permitted.

Available consent and privacy controls may depend on your location.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations.

Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or other control over your personal information.

To submit a privacy request, contact [support email]. We may need to verify your identity before completing a request.