FILAMENT EDGE POLICIES
Shipping & Delivery Policy
Please review this information carefully. Contact our support team if you have questions before placing an order.
Last Updated: July 20, 2026
Filament Edge ships 3D printers, materials, parts, upgrades, tools, and accessories to supported locations.
Order Processing
Orders are reviewed and processed after payment is confirmed.
Processing time may vary depending on:
- Product availability
- Warehouse location
- Order verification
- Product size or weight
- Holidays and peak periods
Estimated delivery information may be displayed on the product page, at checkout, or in the order confirmation.
Shipping Rates
Shipping charges are calculated and displayed at checkout when available.
Some orders may qualify for promotional or free shipping when stated on the storefront.
Delivery Estimates
Delivery dates are estimates and are not guaranteed.
Delays may occur because of:
- Carrier disruptions
- Customs processing
- Severe weather
- Incorrect delivery information
- Remote delivery locations
- Product availability
Tracking
When tracking is available, tracking information will be sent after the order ships.
Tracking updates may take time to appear after the shipping label is created.
International Orders
International orders may be subject to customs duties, import taxes, brokerage fees, or other local charges.
Unless stated otherwise, these charges are the customer’s responsibility.
Incorrect Addresses
Customers must provide a complete and accurate shipping address.
Contact us immediately if an address needs to be corrected. Address changes cannot be guaranteed after processing begins.
Additional shipping costs caused by an incorrect or incomplete address may be charged to the customer.
Lost, Damaged, or Missing Packages
Contact [support email] if an order arrives damaged, contains missing items, or appears lost.
Include your order number and any available photos or tracking details.
Contact
For shipping questions, contact:
Email: [support email]